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New Patients
Your Visit

During your initial visit you will be seen by our staff who will ask you about your medical history and your symptoms. A focused neurological examination will then be made by your doctor. 

While many patients want to discuss in great detail the exact event which may have caused their injury, the most important information your health care team needs involves your symptoms (such as where you have pain, weakness, numbness, etc.) and what limitations these symptoms place on your every day activities. Please take the time to write down this information.

After reviewing your medical history and diagnostic tests, you will be presented with a number of treatment options. We will inform you of the risks and benefits of each option and will assist you in making the final decision concerning which option is best for you.

Appointments - (315) 789-0993 
Try to arrive at least a half hour in advance. We will try to make your visit as convenient as possible. Due to emergencies, delays sometime occur but we make every effort to follow the appointment schedule.

Payment 
Payment, including co-payment and anticipated deductibles, is expected at the time of service. If you have any questions regarding our billing procedure please call the office and we will be glad to answer your questions. Accepted forms of payment are cash, check or credit card.

Insurance 
Our office participates in Workers' Compensation, Blue Cross/Blue Shield of Rochester, Blue Choice, Medicare, Empire, Preferred Care, Monroe Plan, Valumed and GHI. Medicaid patients are seen on a physician referral basis.

Emergencies 
If an emergency that needs medical care arises after office hours, go to the nearest affiliated hospital Emergency Room. The practitioner on call for our practice will be contacted by the E.R. physician. For non-emergency calls which need to be answered after office hours, call the office number and your call will be forwarded to the answering service.

Cancellations 
Please let us know if you will be unable to keep your appointment. We will then be able to accommodate others and reschedule your appointment if necessary.

Request for X-rays 
If you need to pick up your x-rays or have them mailed, please call the office a few days ahead of time so that these can be prepared for you. When you call please let the office know where and to whom the x-rays are to be sent. There is a $10.00 advanced payment for mailing out x-rays. We cannot process same day requests.

Disability Forms & Release of Medical Records 
Disability forms and release of medical records are handled in a timely manner. Please give the office ample time to have these requests completed. There is a $5.00 charge for completing disability forms, paid in advance. We cannot process same day requests.

Any request for release of records must be accompanied by a signed release from the patient. Copies for an attorney must be requested by the attorney along with an authorization for release of records. There is a $.75 per page copying fee for this service (not to exceed 20 papers).

Interlakes Orthopaedic Surgery, P.C. specializes in Arthroscopic/Reconstructive Joint Surgery, Spine Surgery, Total Joint Replacement Surgery, and Sports Medicine. This includes specialty medical and surgical treatment for all disorders of the musculoskeletal system including:
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